Dodge's Agway: Farm and Garden
OWNER BIOS
The Company | Community | Mission, Vision & Values | Owner Bios | Tips + Advice
Keith R. Webster
Keith joined the company in October, 1994 as a warehouse manager after working as a foreman in the residential and commercial construction industry for 15 years. He quickly and enthusiastically became involved in the day-to-day operation of the business, while absorbing more and more of the core knowledge which he shares so openly with customers on a daily basis. He was a key factor in the purchase of the landmark business, Rockingham Feed, in Exeter. He became Hampton Falls’ store manager in 1998, and with his wife, Elizabeth, purchased Dodge’s Agway from John W. Dodge in 2003. Keith presently serves as President of the company and fulfills his operational roll for all the stores, while actively working with and helping clients on a regular basis.
“The work we do for our clients is very rewarding for me. There is a constant sharing of ideas here. Over the many years that I have been in this business, we’ve continued to challenge ourselves to better our knowledge and become a solid resource for our clients. When you buy feed, a bird feeder or a lawn care product, it’s great being able to give clients tips and to help them be more successful in achieving their goal, whatever it is. That’s what makes Dodge’s Agway stores special.”
Elizabeth D. Webster
Liz started with the company at the very young age of 12 upon the opening of the first family store in 1975. She worked at the Hampton Falls location throughout high school and college, and gained in-depth knowledge about the business and the products and services that she continues to build on even today. Having left in 1985 to work for a law firm in Hanover, New Hampshire, she returned to the business in 1997 in order to assist with plant sales and customer service, something for which she has always had a passion. She then became more involved with marketing, advertising and the day-to-day business operations. Although Liz presently serves as Treasurer of the company, she wears many hats to continue the service and success of the company mission. Expect to find Liz around any one of the three stores as a key factor in the company’s hands-on approach to service.
“It’s great knowing so many of our customers by name and knowing that we are a key part of their support system. I’ve learned so much about this business by growing up in it and gaining an understanding of the heart and soul of it. People don’t really want to walk into some huge store and find an aisle where they can puzzle over what they should buy. People want to be served by someone who actually cares and has a working knowledge of what they need. Sometimes help comes in the form of a truckload of feed. Sometimes all someone needs is to be pointed in the right direction with helpful advice, or to grab a bag of bird seed that they’ve been buying here for over 33 years. Other folks just drop by to say hello and impart an anecdote or a new gardening tip.
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